Support
We're here to help. Reach out via email or check our docs for quick answers.
Email Support
For account issues, billing questions, or technical help, email us directly. We respond to all inquiries.
support@recurcite.comResponse Times
- Critical (service down)< 4 hours
- High (submission failures)< 8 hours
- Normal (questions, setup)< 24 hours
- Low (feature requests)< 48 hours
Documentation
SDK quickstart, event reference, billing docs, and troubleshooting guides.
Browse docs →Security Issues
To report a security vulnerability, please email our security team directly. Do not open a public issue.
security@recurcite.comBefore reaching out
- • Check Troubleshooting for common issues
- • Review Billing docs for pricing and credit questions
- • See Event Reference for SDK integration help
Other inquiries: legal@recurcite.com · privacy@recurcite.com